Keeping in touch

Whilst we will always encourage one to one contact with our families and you can speak to us (in person or on the phone) whenever you need to, there are lots of ways to stay in touch and play a key role in your child’s journey at First Steps.

Here on our website, we have information about each of our nurseries, along with copies of our nursery policies, what you can expect in each Step your child will take with us, our menus, our blog and our ‘Families Area’ which you will receive login details for when your child begins at nursery.  Within this area, you will be able to access our monthly newsletters, a calendar showing all upcoming events and activities, as well as nursery specific announcements and reminders.

Also within our Families Area on the website, is a button taking you directly to ParentZone, where you will simply need to click on the link provided and enter your personal login details (which you will receive via email when your child starts nursery). This individual online learning journey connects us with you, our families, by enabling you to log in at any time to find out about your child’s learning.   You will be able to view observations and next steps as they are published, connecting with us and contributing your own updates and observations.

Keeping in touch with our families is extremely important to us so you will also find regular nursery updates and pictures on our Facebook page (First Steps Childcare) and Twitter (@FirstStepsTweet).  We publish a monthly newsletter for each of our Nurseries which is emailed to all parents.  Printed copies are also available to pick up at nursery.

We host regular Key Person sessions where you will be invited to attend nursery to discuss your child’s progress and find out what they’ve been up to!  We also host Open Days which we encourage you to attend as these are an excellent opportunity to spend time with our team, looking around the nursery and visiting the different rooms.  Finally, Nursery Fun Days and other events, such as our popular Lambing Day at our Brinsbury Nursery and the regular events we hold at our First Steps Village, both at Brinsbury and Chichester, are also fantastic opportunities to spend time getting to know our staff and other parents whilst your little one has fun.